Shipping policy
Shipping & Delivery Policy
Effective Date: July 31, 2026
At BanterFactory, every order is printed especially for you after your purchase is confirmed. Because we don't keep pre-printed inventory, production begins only after an order is placed.
Production Time
Please allow approximately 2–5 business days for your order to be printed, quality checked, and packaged before it is shipped.
Production times may be slightly longer during holidays, promotional events, or periods of unusually high order volume.
Delivery Estimates
After your package leaves our production facility, delivery time depends on the destination and the shipping carrier.
Typical delivery estimates are:
Destination
Estimated Delivery
United States 3–4 business days
Canada 3–4 business days
International 5–20 business days
These timeframes are estimates only and cannot be guaranteed. Customs processing, weather conditions, carrier delays, and other unforeseen circumstances may occasionally extend delivery times.
Total Estimated Arrival Time
Most customers receive their orders within the following timeframes:
United States: about 5–9 business days from the date the order is placed.
International destinations: generally 7–25 business days, depending on location.
Shipping Charges
We proudly offer Free Standard Shipping on eligible orders. Any shipping costs are already reflected in the product price, so you won't see an additional standard shipping charge during checkout.
Order Tracking
Once your package has been dispatched, you'll receive an email containing your tracking information so you can follow its progress.
Delivery Delays
While we work hard to get every order delivered promptly, shipping carriers occasionally experience delays that are outside our control.
If your order has not arrived several business days after the expected delivery window, please contact us and we'll help investigate the shipment.
Incorrect Address
Customers are responsible for providing an accurate shipping address when placing an order.
If an incorrect address is entered, additional shipping fees may apply if the package needs to be reshipped.
Damaged or Missing Orders
If your order arrives damaged, defective, or appears to be lost during transit, please contact us within 14 days of delivery (or the expected delivery date if the package has not arrived).
To help us resolve the issue quickly, please include:
Your order number
A brief explanation of the problem
Clear photographs if the item is damaged
We'll review the issue promptly and, where appropriate, arrange a replacement or issue a refund.
Contact
For any questions about shipping or delivery, please contact us at:
Email: officialbanterfactory@gmail.com